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How to Pick a Good Car Repair Shop

If you’re having issues with your car, you have to find a good auto repair shop to help you get back on the road. But of course, it’s not always easy to know which one in your area is the best for you.

Here are tips to make things easier:

Asking for Referrals
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Among the best ways of finding a reputable car repair shop is to ask people around you for recommendations – friends, relatives, neighbors, coworkers, etc. It’s good to have those referrals ahead of an incident so when it comes around, you’ll know whom to ask for help.
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Reviewing Certifications

Drop by the car repair shop you’re interested in and take a look at certifications displayed on their windows or walls. The Federal Trade Commission actually recommends this. Certifications make no guarantees, but they do increase the chances that the shop’s employees are updated with their training and thus more equipped to handle your vehicle.

Checking with the Better Business Bureau

Before taking your car to the repair shop, check with the Better Business Bureau to know their reputation. There you would know if they’ve dealt with customer complaints in the past, and if so, how these were fixed.

Understanding Your Warranty

If your car is still covered by a warranty, you have to bring it to the dealer to have it repaired. Car warranties can be confusing in terms of who may or may not repair it. That means there are cases where you will not be able to pick a shop if it’s not affiliated with your dealership. Note that violating your warranty ends your agreement, so if you’re uncertain, call your dealer.

Being Observant

Just by looking at an office or working area, you can tell a lot about a business. Begin by checking out a car repair shop’s parking lot. You should see cars that have similar value as yours, and the area should be clean. Definitely, the office and waiting room should be tidy, with copies of their fees and labor rates posted on the wall.

Picking a Specialist

Regardless of your car’s make and model, do find a repair shop that is a specialist. As you might expect, specialist shops are most updated in training and equipment, something that is specifically important for major repairs.

Asking for References

Lastly, it is recommended by the no less than the National Institute for Automotive Service, that consumers ask references when trying out an auto repair shop. This help you paint a picture of what an experience with a certain shop might be like.